Frequently Asked Questions

We answered some of common questions people asked us frequently

Shipping     Products    Payments Returns & Exchange

Shipping 

We ship our Products all over the world .

Orders typically ship within 3-5 business days 

Estimated shipping times

USA : 10-18 Days 
Europe: 2-4 business days
North America: 2-4 weeks
Australia, New Zealand and Oceania: 2-4 weeks
Canada : 4-8weeks
Asia Pacific: 3-6 weeks
Latin America and the Caribbean: 3-6 weeks
North Africa and the Middle East: 2-6 weeks

We apolojised but express dilvery and rush order not accepted 

PREORDER Take : 4-6weeks 

All orders are available with the tracking number provided to most locations. If tracking is available for your location, it can be found in your shipment confirmation email.

We are shipping in almost 90+ countries. If your country is not available on checkout please write us at [email protected] and we will get back to you with best possible shipping options for your country.

If your order is still in processing status please send us your Order Number and Correct Address at [email protected] from email ID you used while placing Order.

 

As Yes we ship Multiple Order once . However once your order is confirmed you can contact us about it.

 

All orders ship out of our shop in Sialkot-Pakistan, please understand shipping time to the east coast will be longer.

 

 

Hand embroidery is delicate in nature and should be treated with care. To promote longevity, I recommend hand or machine stitching patches to items that are not routinely laundered like a jean jacket or tote bag. Avoid washing and drying.

Gently spot clean or Dry Clean only.

Yes , We accept Customize order for More information Kindly request Quote 

We allow pre-Order on some of our articles and you will be able to see it once you place orded.

Yes , Accept Paypal

NO. Not at all. We are using 2checkout checkout system which is one of safest ways for online purchases.

We have a 14days return policy, which means you have 14days after receiving your item to request a return. Return Postage will be paid by buyer.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We always aim to make sure our customers love our products, but if you do need to cancel an order, we’re happy to help. Just email us directly at the contact now page. Cancellations are subject to the credit card fees charged to us.

Still have a question?

Please contact us for more information.

Get in touch